Sales Support
Lead follow-up, appointment setting and CRM updates that keep your pipeline moving.
Roofing Specialists
Specialists Who Understand Roofing
Dedicated nearshore professionals who know how a roofing business works, from sales and estimating to customer service and admin, integrated into your tools and your processes.
What We Do
Support That Speaks the Language of Roofing
Generic assistants need months to understand job lifecycles, estimates, crews and customer expectations. Our specialists are trained for the roofing and construction industry, so they add capacity from the start instead of adding work for your team.
Our specialists understand roofing terminology, job stages and the day-to-day of a construction company, so they work with context from day one.
Every specialist is assessed on the technical skills of the role, communication and English before joining your team.
We onboard each specialist into your CRM, processes and standards, and keep supporting the team after they start.
- Sales Support
- Estimating
- Customer Service
- Project Coordination
- Admin & Finance
Why It Matters
Industry Knowledge
Saves Time and Mistakes
Roofing has its own language, workflows and priorities. When your support team already understands them, you spend less time training and correcting, and more time running and growing your business.
Roles Our Specialists Cover
Estimating & Takeoffs
Takeoffs, plan reading and cost estimates for residential and commercial projects.
Customer Service & Scheduling
Timely answers for homeowners and customers, and schedules that stay organized.
Project Coordination
Follow-up with crews, subcontractors and suppliers to keep each job on track.
CRM & Administrative Support
Documentation, data entry and the daily tasks that keep your office running.
Accounting & Finance
Support for bookkeeping, invoicing, costs and reporting, so your numbers stay clear.
Our Process
How We Build Your Roofing Team
Role Strategy
We define the responsibilities, tools and expectations of each role in your company.
Sourcing & Evaluation
We find candidates and assess their industry skills, communication and English.
Onboarding
We train each specialist in your processes, standards and systems.
Integration & Support
Your specialists join your daily operation, with ongoing support from our team.
Testimonials
Trusted by Construction Companies Across North America and Canada
Why VCM?
Specialists who know
the roofing business
Dedicated professionals from our LATAM team, trained for the construction industry and integrated into your daily operation.
Build Your Team